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CUE C.A.R.E.S.

What is CUE C.A.R.E.S


CUE C.A.R.E.S. is Concordia University of Edmonton’s integrated support program that responds to concerning behaviour, including poor academic performance, disruptive behaviour, or escalations in behavioural concerns. CUE C.A.R.E.S  brings together several formerly separate teams — including Behavioural Support & Intervention, Gender-Based Violence Response, Domestic Violence Support, Early Alert, and Non-Academic Misconduct (such as Discrimination, Harassment, and Accommodation concerns) — under one coordinated umbrella. 

Our mission is to promote a safe, inclusive, and caring campus environment through early identification, coordinated response, and supportive follow-up. The team responds to concerns raised by students, staff, and faculty, and is committed to addressing each situation with care and respect. 

CUE C.A.R.E.S Team


The CUE C.A.R.E.S. Team is made up of representatives from departments across campus who help students, faculty, and staff navigate the CUE C.A.R.E.S. process. Participating areas include Campus Life — Student Life & Learning, Athletics & Wellness, and kihêwak kâpimihâcik — as well as Campus Security, International Student Support, and other key support units. 

By working as a cross-functional team, CUE C.A.R.E.S. is able to respond more effectively to a wide range of issues that affect the wellbeing, safety, and success of our campus community. This includes, but is not limited to, academic progress concerns, complex student situations, mental health crises, community safety concerns, and incidents of harm or misconduct — even when they don’t fall neatly into a single category. Our goal is to provide a more coordinated, compassionate approach that connects the right people at the right time. 

If your concern involves an employee, typically the most appropriate and effective approach is to contact Human Resources directly; but in some instances, you may prefer to submit a concern to CUE C.A.R.E.S.