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COVID-19 Information for the CUE Community

Counselling Services

Given the COVID-19 outbreak and the measures taken to ensure the safety of both staff and students, CUE’s Counselling Services have moved online.

Make an appointment with Caroline Bélanger

Caroline Bélanger is a Masters of Counselling student from City University of Seattle – Edmonton Campus offering individual counselling to all CUE students. Her office is located in room HA113-D, Student Success Centre.

As the Student Life Counsellor, Caroline’s goal is to help everyone stay healthy and safe and for her clients to continue to receive uninterrupted psychological support, as much as possible. Concordia University of Edmonton uses a secure telehealth solution called Doxy.me, which is an online platform for health services appointments. 

Online Counselling

If you are interested in continuing counselling online, please book an appointment on the booking calendar email and I will send you an invitation to Doxy.me for the day and time your appointment.

Important information to consider for online counselling:

  • It is important to be in a quiet, private space that is free of distractions (including cell phone or other devices) during the session.
  • You need to use a webcam or smartphone during the session.
  • It is important to use a secure internet connection rather than public/free Wi-Fi.

If online is not an option for you, please do not hesitate to let me know at caroline.belanger@concordia.ab.ca

Keep safe and healthy!

If you are in crisis, please consider the following options:

In case of an emergency, call 911

Not sure who to contact? Call the Canadian Mental Health Association (CMHA), at 211.

Edmonton Distress Line: 780-482-4357

Crisis Text Line: 686868

Kids Help Phone: 1-800-668-6868

Mental Health Help Line: Toll-free 1 (877) 303-2642

Peer Support Program

Peer Support Program is CUE’s initiative to foster and strengthen the community of support among students. The program provides students with a confidential and safe space to talk about their problems with another peer and offers referrals to campus and community services.

We are students helping students. We are a free, confidential service. We are here to listen and not to judge. We provide referrals to both on and off campus resources. We are a drop-in service. We are not counsellors and we don’t give advice but we provide you with support and help you figure out what you need. We can talk about any small or large areas of concern.”

Given the current pandemic, Peer Support Services will now be offered online via doxy.me everyday between 12-2 pm! To access the service, click here. You will then be taken to a virtual waiting room where you will see a message to wait until the Supporter can take your call. 

Important information to consider before calling:

  • It is important for you to be in a quiet, private space that is free of distractions (including cell phone or other devices) during the session.
  • You need to use a webcam or smartphone during the session.
  • It is important to use a secure internet connection rather than public/free Wi-Fi.

Other Options

Web-based counselling

Low cost web-based counselling is now available through your student benefits myWellness student planConnect to a counsellor in Edmonton area on your phone. Weekends and evenings hours available.

Concordia Online Video Counselling Fact Sheet

 Online Resources

Additional information, education, and resources are available online through your student benefits – myWellness student plan.