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Counselling Services

Counselling Services at Concordia University of Edmonton

During your time at Concordia University of Edmonton, you will encounter many new and exciting situations to which you easily and confidently adapt.

However, you may also have times when you experience doubt, indecision, or stress. Complicated relationships with friends or family can adversely affect your concentration; the high expectations of university study often feel overwhelming; and sometimes life just seems to throw everything at you all at once.

There are a number of options available to you when seeking Counselling Services at Concordia University of Edmonton.

1. Individual Counselling

Counselling Services at Concordia University of Edmonton

Counselling services are confidential, free of charge and typically short term. They are an opportunity for students to receive support with mental health, academic and other personal concerns that are interfering with positive life experiences.

Regardless of the reasons for seeking counselling, you can expect to be treated with empathy, respect and non-judgment. You and your counsellor will work together as a team to come up with a plan to address your problems in a way that works for you. Some problems are more difficult to address or cope with than others, and, likely, will require more sessions and commitment on your part. If needed, the counsellor can offer you referrals to other services on or off campus that may be of use to you. What you say will be held in strict confidence unless someone is in imminent danger, a child is neglected or abused, or the session notes are subpoenaed by court. Your counsellor will gladly discuss with you any information related to counselling during your initial session. Whatever may be troubling you, Concordia’s counselling services are here for you.

Make an appointment with Caroline Bélanger and Nicole Graziano

Our skilled Counselling Practicum Students are available by appointment on weekdays. They are located in Library room L266.

Appointments available with Nicole:

Mondays: 9:00 am – 5:00 pm
Tuesdays: 9:00 am – 5:00 pm

Appointments available with Caroline:

Wednesdays: 10:00 am – 2:00 pm
Thursdays: 10:00 am – 4:00 pm

Note: A 24-hour cancellation notice required for appointments booked.

Make an appointment with Melissa Fortuin

Melissa Fortuin is a Registered Therapeutic Counsellor – Candidate offering individual counselling to all students. Her office is located in room HA113-D, Student Success Centre.

Appointments available

Mondays: 9:00 am – 4:00 pm
Tuesdays: 9:00 am – 4:00 pm; drop-in sessions 1:00 pm to 2:00 pm (half an hour each, first come first serve)
Wednesdays: 9:00 am – 4:00 pm; drop-in sessions 1:00 pm to 2:00 pm (half an hour each, first come first serve)
Thursdays: 9:00 am – 4:00 pm
Fridays: 9:00 am – 4:00 pm

Note: A 24-hour cancellation notice required for appointments booked.

2. Peer Support Program

Peer Support, Counselling Services at Concordia University of Edmonton

Feeling stressed or overwhelmed? Don’t know what to do?  How about talking to a peer about your struggle? A team of Concordia’s students are trained to provide confidential, non-judgmental, empathetic support with any issue you may be struggling with. The Peer Supporter can also help you come up with an action plan and suggest other resources and service that may fit your needs.

Just drop by the office during hours of operation and one of the Peer Helpers will be there for you! No appointments needed. Room L279 (main floor of the library).

Fall 2019 schedule (beginning Sept. 16, 2019):

Mondays             2:00 – 4:00 pm
Tuesdays             12:00 – 2:00 pm
Wednesdays       9:00 – 11:00 am
                              1:00 – 3:00 pm
Thursdays           11:00 am – 1:00 pm
Fridays                 9:00 – 11:00 am

Note: Closed on holidays. Reading Week and Final Exam Hours subject to change. Check room L279 notice board for any updates on hours of operation.

Have questions? Stop by L279 during our hours or email peersupport@concordia.ab.ca.

If in crisis

Need help? Access Crisis help, Counselling Services

If you are in crisis, please come directly to the Student Success Centre, across from the Bookstore in Hole Academic Building. The person at the reception desk will make sure you are connected with supports in that moment.

We are open Monday to Friday 8:30 am to 4:30 pm.

During off hours call 24/7 Distress Line at 780.482.4357.

In case of an emergency call 911 and Campus Security (24/7) at 780.479.8761.

3. Other Options

Web-based counselling

Low cost web-based counselling is now available through your student benefits myWellness student planConnect to a counsellor in Edmonton area on your phone. Weekends and evenings hours available.

Concordia Online Video Counselling Fact Sheet

 Online Resources

Additional information, education, and resources are available online through your student benefits – myWellness student plan:

  • Self-help
  • Helping others in distress
  • Crisis lines and support resources on campus, in community, and across Canada
  • Information on mental health, mental health problems, therapies, and care providers
  • Mental health self-assessment