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Parent & Family Resources

Helping Students Reach Their Full Potential

You play an integral role in student success and we want to help you be the best support for your student during their transition to university!

CUE Family Orientation
virtual webinar

Designed for parents and families of incoming Concordia University of Edmonton (CUE) students, this virtual orientation is an opportunity to learn more about the resources and opportunities available to you and your student. Get the information you need and be better equipped to help support their academic, health and well-being, and personal journey.

We look forward to partnering with you in your future CUE student’s success!

Parents and Families of Prospective Students

We are here to ensure that prospective students always have access to the information they need throughout the application process.

Explore our university through information sessions, guided tours, and other events or book a virtual appointment to find out what makes us truly unique.

Check out our Career Planning Guide for Parents and Families.

Browse through the CUE Viewbook.

Join our newsletter to stay informed on dates, deadlines, and events.

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Who should my student contact if they have questions about:

Choosing a program, admission requirements, campus visits Recruitment
The application process, admission requirements, changing programs, checking admission status* Admissions
Registering for courses* Registrar’s Office
Learning Supports such as tutoring, learning accommodations, Writing Centre Student Life and Learning
Funding options including student loans, scholarships and bursaries Financial Aid & Awards
Paying registration deposit and tuition fees Student Accounts 
Student ID Card Registrar’s Office
A verification of enrollment (RESPs) Online Services for Students 
Student residence, meal plans, off campus housing Student Housing

*Please refer to our privacy policy, as official correspondence between the university and students is privileged. This means that faculty and staff cannot discuss any details of the academic record with anyone other than the admitted student. 

Family Resource Guide

Review this resource guide with your student to learn about how the transition to university can affect your student, how you can support your student, and what services are available on campus.

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Resources for your student:

Refer your student to resources listed below as needed, if they:

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Frequently Asked Questions

My student is uncertain about their major/considering changing their major and I am concerned. What should I do?

A: This is a very normal thing for undergraduate students, particularly in their first and second years of post-secondary. The first year in particular is often about taking prerequisites and program requirements, so a change in major will not typically delay graduation. Encourage your student to talk with a Registration Advisor and/or Career Services.

When is tuition payment due? What other important dates do I need to know?

A: Your student should take a look at the Academic Calendar, which includes an Academic Schedule. This has all important dates for students to take note of, including tuition deadlines, add/drop deadlines, and holidays.

Should my student take 5 courses in a term?

A: A full course load is 5 three credit courses, but students are full-time students whether they are taking 3, 4, or 5 courses. This means that they maintain their full-time status with Student Aid Alberta and Concordia University of Edmonton taking 3 or more three credit courses. We often recommend that first-year students take 3 or 4 courses in their first term, rather than 5. This gives them an opportunity to adjust to a higher workload and new expectations. They might consider taking a Spring or Summer course later in their program to complete their degree in a timely manner.

If my student drops or fails a course, what happens?

A: If a student fails a course, it will affect their grade point average (GPA). If your student is concerned about failing, suggest that they visit Student Life and Learning to inquire about Tutoring Services and other learning supports. If a student drops/withdraws from a course, it will not affect their GPA. We suggest that students talk with a Registration Advisor and/or someone from Student Life and Learning if they think they need to withdraw from a course. 

How does my student know what courses they need to take for their program?

A: Students are encouraged to take a look at the program planners on our site as well as talk with a Registration Advisor.

Does my student have access to health benefits as a CUE student? If they have other coverage, how do they opt out?

A: Students have access to health and dental benefits through their students’ association. If the student can prove that they have other, equivalent coverage, they can opt out – just be sure to note the opt-out deadline.

You and your future student are preparing to embark on an exciting adventure. You may be feeling nervous, or excited, or completely overwhelmed — all of those feelings are valid. Trust that whatever path they choose to take will be the right one for them. And, if that path leads to Concordia, we’ll be here for them every step of the way.