Live Chat*
Live chat is available during Help Desk hours of operation (please see below)
Telephone Inquires
For additional IT help, please send an email to helpdesk@concordia.ab.ca
Help Desk Hours
+1 780.479.9316
Monday to Thursday 7:30am to 9:00pm
Friday 7:30am to 6:00pm
Saturday/Sunday 12:00noon to 5:00pm
Campus Holidays: Closed
We are closed on August 4, 2025 (Monday) in observance of Heritage Day.
IT Services Office Hours (2nd floor-Library)
Monday to Thursday: 8:00 AM to 4:00 PM
Friday: 8:00 AM to 2:00 PM
Weekends/Campus Holidays: Closed
We encourage getting in touch with IT Services through email (helpdesk@concordia.ab.ca) or live chat (when available) at the top of this page
Mailing Address
Information Technology Services
Concordia University of Edmonton
7128 Ada Blvd NW
Edmonton AB T5B 4E4