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Live Chat*

Live chat is available during Help Desk hours of operation (please see below)

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IT Inquires

For additional IT help, please send an email to helpdesk@concordia.ab.ca

Help Desk Hours*
+1 780.479.9316

Monday to Thursday   7:30am to 9:00pm
Friday                           7:30am to 6:00pm
Saturday/Sunday         12:00noon to 5:00pm
Campus Holidays: Closed

We are closed from Saturday to Monday, September 30, 2023 and October 1-2, 2023 in observance of National Day for Truth and Reconciliation.

IT Services Office Hours (2nd floor-Library)**

We encourage getting in touch with IT Services through email (helpdesk@concordia.ab.ca) or live chat (when available) at the top of this page

Monday to Thursday: 8:00 AM to 4:00 PM
Friday: 8:00 AM to 2:00 PM
Weekends/Campus Holidays: Closed

Mailing Address

Information Technology Services
Concordia University of Edmonton
7128 Ada Blvd NW
Edmonton AB T5B 4E4