Live Chat*
Live chat is available during Help Desk hours of operation (please see below)
Telephone Inquires
For additional IT help, please send an email to helpdesk@concordia.ab.ca
Help Desk Hours (Main floor-Library)
+1 780.479.9316
Monday to Friday 8:30am to 4:30pm
Saturday/Sunday Closed
Campus Holidays: Closed
We are closed on July 1, 2026 (Wednesday) in observance of Canada Day.
IT Services Office Hours (L356, 2nd floor-Library)
Monday to Thursday: 8:00 AM to 4:00 PM
Friday: 8:00 AM to 2:00 PM
Weekends/Campus Holidays: Closed
We encourage getting in touch with IT Services through email (helpdesk@concordia.ab.ca) or live chat (when available) at the top of this page
Mailing Address
Information Technology Services
Concordia University of Edmonton
7128 Ada Blvd NW
Edmonton AB T5B 4E4