Quick links

COVID-19 (Coronavirus) – Information for the CUE Community

Information for the CUE Community

Return Policy

Textbooks can be return within 10 days of purchase (or first day of classes), if the item is in its original condition and packaging and you have the original receipt. Please note that a 10% restocking fee applies to all returns.

CUE sportswear and souvenirs can be return within 14 days return in original condition with price tags attached.

Some items are deemed as a final sale and are not eligible for return. These include:

  • digital access codes
  • custom courseware
  • plays/novels
  • calculators
  • software
  • custom orders
  • lab coats
  • safety goggles
  • reference books
  • sale items
  • dissecting kits
  • molecular models
  • transit passes

Refunds for online purchases will be credited to the original card used.