Quick links

Return Policy


Textbooks can be returned by mail only within 7 business days of purchase, in its original condition and packaging, and with the original receipt. Please note that a 10% restocking fee applies to all returns.

CUE sportswear and souvenirs

CUE sportswear and souvenirs can be returned by mail only within 14 days in original condition with price tags attached.

Non-eligible items

Some items are deemed as a final sale and are not eligible for return. These include:

  • digital access codes
  • custom courseware
  • plays/novels/graphic novels
  • calculators
  • software
  • custom orders
  • lab coats
  • safety goggles
  • reference books
  • sale items
  • dissecting kits
  • molecular models
  • transit passes

Method of refund

Refunds for all purchases will be credited to the original method of payment.