Live Chat*
Live chat is available during Help Desk hours of operation (please see below)
Telephone Inquires
For additional IT help, please send an email to helpdesk@concordia.ab.ca
Help Desk Hours
+1 780.479.9316
Monday to Thursday 7:30am to 9:00pm
Friday 7:30am to 6:00pm
Saturday/Sunday 12:00noon to 5:00pm
Campus Holidays: Closed
We are closed on February 15, 2025 (Saturday) to February 17, 2025 (Monday) in observance of Family Day Weekend.
We are on reduced hours during Reading Week, from February 18, 2025 (Tuesday) to February 21, 2025 (Friday), operating only from 8:30am to 4:30pm.
IT Services Office Hours (2nd floor-Library)
Monday to Thursday: 8:00 AM to 4:00 PM
Friday: 8:00 AM to 2:00 PM
Weekends/Campus Holidays: Closed
We encourage getting in touch with IT Services through email (helpdesk@concordia.ab.ca) or live chat (when available) at the top of this page
Mailing Address
Information Technology Services
Concordia University of Edmonton
7128 Ada Blvd NW
Edmonton AB T5B 4E4