Library FAQs

Find answers to some of CUE Library’s most frequently asked questions in the menu below.

Need more help? Contact CUE Library.

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How do I get a library account?

You won’t have a library account created until your Student ID card is created by CUE’s Registrar’s Office.

Learn More About Your Student ID Card

Are online resources available off campus?

Yes! All CUE students, faculty, and staff can access CUE’s online resources anywhere they have an internet connection.

To access online resources, you will be prompted to login with your CUE email address and password.

off campus research

Does the library have a copy of my textbook?

CUE library does not typically purchase print copies of required textbooks. However, it is a good idea to search our catalogue to see what is available. You may have access to an ebook from CUE Library or a print copy from another library.

Learn How to Search for Books & ebooks

Pay close attention to the publication year and the edition required for your class. Before using a different edition than the one listed in your syllabus, check with your instructor to confirm its suitability.

CUE Bookstore
CUE Textbook Marketplace

Search these websites to purchase or rent textbooks in print and/or digital formats:

  • Vitalsource
  • Perego
  • Amazon
  • Pearson

How do I get help from the library?

Getting Help from Cue Library

How long can I borrow items?

Loan periods vary depending on the item and whether you are a student, faculty, or staff.

For specific loan periods, visit the Loans page.

What can the library help me with?

  • Understanding citations, bibliographies, as well as essay formatting
  • Developing your research and information literacy skills
  • Accessing and borrowing library resources
  • Answering questions about library services

If you need help with proofreading, grammar, and/or writing contact the Writing Centre.

What if CUE Library doesn’t have what I need?

If you can’t find what you need, you have a few options:

Watch the tutorials below to learn more.

Placing Holds
Requesting Articles
Register for an L-Pass

When is the library open?

Visit the library’s daily hours calendar to find events, art exhibits, book a study space, and view library hours.

Where can I find my library barcode and PIN?

Your library barcode can be found on the back of your CUE ID card.

Don’t know your library PIN? Reset it online.

Learn More About Your Student ID Card
Sign into Your Library Account
Your Library Barcode & PIN

Where can I find resources?

You can search for scholarly articles, books, ebooks, and more through the library databases and the library catalogue.

To learn more about how to find resources and searching, visit the How to Find guide.

Video Tutorials for Searching

Where can I return books?

Items can be returned using our book return box, located outside the library’s front doors, or by dropping them off at the Library Service Desk.

The return box is available when CUE campus is open. If you need to return an item after hours, please contact security 780-479-8761.

Learn More About Returns

Where can I study in the library?

Group Study Space

Quiet Study Space

  • Mezzanine
  • Second Floor
  • Third Floor

How do I use the printers?

Printers are available on the main floor of the library. Find answers to all your printing questions in the IT Knowledgebase.

For more information on printing, please contact the IT Helpdesk.