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Attention Chrome River users and approvers

Posted on: May 20, 2022

Per Diem times are not working as expected.

When submitting or approving a claim, please ensure that Chrome River is reimbursing the correct mealtime as per our Travel Procedure:

Departing flight or other means of travel, (car, bus or rail) – 

  • Breakfast – if departure time from residence/primary work location is before 7:30 am
  • Lunch – if departure time from residence/primary work location is prior to 1:00 pm
  • Dinner – if departure time from residence/primary work location is prior to 6:30 pm

Return flights or other means of travel, (car, bus or rail) – 

  • Breakfast – if return time to residence/primary work location is later than 7:30 am
  • Lunch- if return time to residence/primary work location is later than 1:00 pm
  • Dinner – if return time to residence/primary work location is later than 6:30 pm

If you need to add or deduct a meal you can do so by clicking on the meal box that needs to be adjusted.

If the box is check marked, it means that this meal is already deducted from your claim.

Approver, if a claim has any errors, please return it to the expense owner with a comment.

We are working with Chrome River to fix the issue.

If you have any questions, please reach out to Finance.