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SSO Outage Resolved *Action Required*

Posted on: Mar 12, 2020

The SSO outage outage has been resolved.

You will need to logout of all stale SSO sessions and login again. This can be achieved be clicking the following link: https://identity.concordia.ab.ca/idp/profile/Logout

If you are still having issues after this, clear your Internet Browser Cache and Cookies, or try another internet browser temporarily.

If there are any questions, please send them to helpdesk@concordia.ab.ca

https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en

https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

https://support.microsoft.com/en-ca/help/10607/microsoft-edge-view-delete-browser-history