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Service Excellence Training – Module 4 Nov 23rd

Posted on: Nov 23, 2016

The Service Excellence Training which was introduced in the spring, will be presented once again.  If you missed a particular module, now is your opportunity to attend.  If you were able to attend all 4 modules, no new information will be shared.  The modules will run the following dates:

Module 1: Service Excellence Guidelines, presented by Karen Hildebrandt & Dan Mirau.

Wednesday October 12, 2016 3:30 pm HA312

Module 2: Serving Persons with Disabilities, presented by Dr. Tim Loreman

Wednesday October 26, 2016 1:00 pm HA344

Module 3: Dealing with Difficult Situations, presented by Andrew Sterne

Wednesday November 9, 2016 3:30 pm HA312

Module 4: Emergency Preparedness, presented by Andrew Sterne

Wednesday November 23, 2016 2 pm HA343

Supporting material for modules 1 – 3 can be found at G:\Information for Faculty and Staff\Service Excellence Training