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Alertus – Possible iOS issues

Posted on: Jul 25, 2017

Some people have noticed their Apple devices have have had the Alertus app deactivated. Alertus believes it relates to the way the iOS operating system cleans up when a device’s storage space is low, they are working on a solution to this and anticipate a fix in early August. In the meantime the only way to solve this issue is for the user to re-register with the mobile app. Alertus messages will be received by desktop computers and digital signage on campus in addition to any mobile app.