Reopening CUE for Fall 2020

Library FAQs

Find answers to some of CUE Library’s most frequently asked questions.

If you are not seeing your question here, please contact CUE Library for help.

When is the library open?
What can the library help you with?
What can’t the library do for you?
How do you get help from the library?
Where can you find scholarly articles?
Where can you search for books?
Can you do research from home?
What if CUE Library doesn’t have what you need?
What is your library barcode & PIN?

When is CUE Library open?

What can the library help you with?

  • Understanding citations, bibliographies, as well as essay formatting
  • Developing your research and information literacy skills
  • Accessing and borrowing library resources
  • Answering questions about library services

What can’t the library do for you?

  • Doing your research for you
  • Proofreading your citations, writing, or assignments
  • Grammar and writing consultation – please contact the Writing Centre

How do you get help from the library?

  • In-person: drop by the Library Service Desk
  • Chat: use the chat-box that is located on the righthand side of the library website
  • Text: 780 800 7330
  • Call: 780 479 9338
  • Email: library@concordia.ab.ca

Where can you find scholarly articles?

  • The best place to find scholarly articles is in the CUE Library databases
  • You can also search for scholarly articles in the library catalogue

Where can you search for books?

Can you do research from home?

  • Yes. All CUE students, faculty and staff have access to CUE Library’s electronic resources (e.g. ebooks, online articles, streaming videos and music) anywhere you have an internet connection
  • To access these online resources you will be asked to authenticate with your CUE email address and password

What if CUE Library doesn’t have what you need?

You can place holds on physical items, like books, CDs DVDs, from other NEOS libraries and have them brought into CUE for you for free. Learn how to place a hold in our quick video tutorial below.

Physical items from outside of NEOS can to be brought into CUE for you through interlibrary loan. You can also request copies of ebook chapters and articles from NEOS libraries through interlibrary loan.

Access everything that the Edmonton Public Library has to offer with your CUE ID card when you register for a free L-Pass. Learn how to register for one in our quick video tutorial below.

What is your library barcode and PIN?

  • Your library barcode is located on the back of your CUE ID card
  • Don’t know your library PIN? Retrieve it here.