COVID-19 CUE Library Service Updates
In compliance with the provincial government’s stronger public health measures, our building is closed until further notice.
The following in-person services will be suspended during this time:
- Library building access
- Library study space
- In-person research & citation help
- Physical collection browsing
- In-person IT Helpdesk support
- Library computer & printer access
Do you need computer/printer access? Email IT Services email@example.com
— LAST UPDATED April 7, 2021 at 11:52 am
CUE students, staff and faculty will be able pick up their holds at Hole Academic Centre’s security desk.
When picking up your holds:
- Check that you’ve received an email informing you that your holds are available for pick up
- Bring your CUE ID card with you
- Follow all of CUE’s Protocols for On-Campus Attendance
- Wearing a mask is required
Holds are available for pick up at the HAC security desk Monday – Friday during the following time windows:
- 7:30 am – 9 am
- 11:30 am – 1 pm
- 4 pm – 5:30 pm
Only CUE students, faculty and staff can pick up their holds from CUE’s campus. Visitors from other institutions will have to contact their home library to learn about holds services available to them.
Library Study Space
All library study space is unavailable until further notice.
IT Helpdesk & Drop-In Computers
All library computer stations and printers/photocopiers are unavailable until further notice. If you require computer or printer access, email IT Services: firstname.lastname@example.org
Returning Library Items
Please return items in the library’s book return box. Access to our bookdrop is available:
- Monday – Friday: 8:30 am – 4:30 pm
- Saturday: 8:30 am – 4:30 pm
- Sunday 8:30 am – 6 pm
You can only enter campus through the main doors of Hole Academic Centre.
It may take 72+ hours for your library account to be updated as all returned items are quarantined for 72+ hours before they are checked in.
Any accumulated fines will be automatically removed once the items are checked in.
Late Fees & Library Fines
CUE Library has suspended all late fees for CUE & NEOS library items until further notice.
For help with library fines, please fill out our online fines appeal form to explain your situation.