COVID-19 Information for the CUE Community

Fines

CUE Library has suspended all late fees and fines for NEOS library items until further notice.

For more help with fines, please fill out our fines appeal form to explain your situation.

CUE items:
$1 per day an item is overdue
$2 per day a recalled item is overdue
$31 maximum per item
CUE Reserve items:
$1 per hour for “library use only” items
$6 per day for 1, 3, and 7 day loan items
NEOS items:
Questions regarding fines for items from other NEOS libraries should be directed to the owning library
Fines of $50 and more restrict access to:
Grades
Transcripts
Diplomas
Timetables
Registration for future courses
Borrowing library materials
Lost items:
Materials overdue for more than 31 days are considered lost and a system default fee for $150 is charged to your account
Fine payments:
Library payments are non-refundable
Fines can be paid online with a credit card through online services.
Library fines can also be paid at Student Accounts with cash or debit card – a fines/lost book payment form must be picked up from the library prior to paying at Student Accounts
CUE Faculty:
When CUE Faculty incur fines on CUE library owned materials, the fine will be removed once the CUE owned item is returned
Faculty are responsible for any fines they have incurred on non-CUE materials.
Faculty will be responsible for the replacement cost for any lost library materials.

To submit a fine appeal, please use our appeal form.