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Understanding Conflict

About the Understanding Conflict Certificate

Understanding Conflict Certificate of Completion program provides an introduction to conflict as a central human experience, explores various ways of thinking about conflict and practical communication skills for engaging in conflict.

This program is offered in collaboration with Mount Royal University.

Required courses:

  • XCFR 20400 – Conflict Dynamics
    • This introductory course provides exposure to the nature of conflict, how conflict is experienced, and the complexity of underlying causes. Students will determine their own conflict style, investigate various influences in conflict, and gain the skills to approach and manage conflict situations. The learning focus is on the participant and their interaction with conflict.
  • XCFR 20401 – Effective Communication
    • This course examines applied communication in the context of conflict. Students will be exposed to fundamental skills and techniques to support building and sustaining effective dialogue. The concepts of positions and interests will be introduced.

Program Hours: 42

Course Schedule

Subject CodeCourse Reference NumberStart DateEnd DateCourse HoursCourse Fees
(Plus GST)
XCFR 20400-002904311 Nov 20215 Dec 202121 hrs$525.00
XCFR 20401-0029043313 Sep 202117 Oct 202121 hrs$525.00

Register today!

Step 1: Select the Course Reference Number above.
Step 2: You will be directed to a page to register as a student with CUE’s Office of Extension & Culture.
Step 3: Upon submission, you will then register with Mount Royal University and proceed to booking your courses.

Questions? Email us at extension@concordia.ab.ca