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Reopening CUE for the 2020-21 Academic Year

Technical Writing

About the Technical Writing Certificate

The field of technical writing continues to experience rapid growth.  Businesses need technical writers who can combine the skills of effective communication with practical experience using the latest tools and technology. This program will provide students with experience developing reports, procedural manuals, training guides, design specifications, editing, online documents and various other communication forms.

The Technical Writing program is a recognized member of the Society of Technical Communication (STC).

This program is offered in collaboration with Mount Royal University.

Required courses:

  • XTBW 10004 – Foundations of Technical Communication
    • Explore the discipline of technical writing and enhance your writing techniques to meet the demands of today’s marketplace. Study the concepts involved in technical writing, including audience analysis, document organization, and grammar and writing skills to create clear, concise, correct and cohesive communications. Apply these through practical exercises.
  • XWOP 10011 – Advanced Microsoft Word for Writers and Editors
    • Develop intermediate skills to create professional looking documents. Learn how to use features and templates to create and format documents with more complex layouts, including styles, tables, pictures and objects, columns, numbering, headers and footers, tables of contents and templates.
  • XTBW 10022 – Document Layout and Design
    • Discover how the principles of page layout, typography and design can help you produce effective and readable technical documents. Put these principles into practice by designing technical documents using Microsoft Word®.
  • XTBW 10017 – Preparing Policies and Procedures
    • Documenting effective policies and procedures has become a major focus for technical writers as quality standards like ISO 9000 emphasize their role in developing quality products and services. Students will examine the essential ingredients of policies and procedures and practice using these to prepare effective policies and procedures using MS Word.
  • XTBW 10023 – Editing Basics for Technical Documents
    • Editing is a vital step in creating professional, accurate, and usable technical documentation. This course will discuss the role of the editor and the editing process, as well as examine the types of edits that documents can undergo. Various edit types will be learned through hands-on exercises.
  • XTBW 10025 – Site Architecture for Online Media
    • Digital media is redefining the way our world communicates, accesses information and shares ideas. According to online statistics, there are as many as 2 billion websites currently in operation throughout the world. With the explosion of social media and mobile technology in recent years, how users interact with those sites is changing on a regular basis, creating incredible new opportunities for website designers and content creators.
  • XTBW 10032 – Project Management for Technical Writers
    • This course will focus on the skills required by technical writers to independently manage their documentation projects. Focus will be given to documentation projects as they relate to the four stages of project management: initiating and planning, developing and executing, monitoring and controlling, and closing. This course will also explore the relationship between the technical writer and the subject matter expert.
  • XTBW 10033 – Creating Training Manuals and User Guides
    • Learn to design and prepare effective training materials and user guides to train or explain concepts to your readers. Learn the process of creation through the use of MS Word, including defining characteristics, task analysis, visual instructions, the cognitive learning model and elements of instruction.

Program Hours: 140

Course Schedule

Subject CodeCourse Reference NumberStart DateEnd DateCourse HoursCourse Fees
(Plus GST)
XTBW 10004-0023067711 Jan 202122 Feb 202120 hrs$449.00
XWOP 10011-0023068322 Feb 202129 Mar 202115 hrs$309.00
XTBW 10022-002306798 Mar 202119 Apr 202120 hrs$449.00
XTBW 10017-002306788 Mar 202112 Apr 202115 hrs$429.00
XTBW 10023-0023068025 Jan 20211 Mar 202115 hrs$429.00
XTBW 10025-0023068115 Mar 202119 Apr 202115 hrs$429.00
XTBW 10032-002306821 Feb 202115 Mar 202120 hrs$449.00
XTBW 10033-002307141 Mar 202112 Apr 202120 hrs$449.00

Register today!

Step 1: Select the Course Reference Number above.
Step 2: You will be directed to a page to register as a student with CUE’s Office of Extension & Culture.
Step 3: Upon submission, you will then register with Mount Royal University and proceed to booking your courses.