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Technical Writing

Technical writing involves writing about a specific subject that requires explanation, direction or instruction in publications such as reports, manuals and standard operating procedure guides.

Gain practical knowledge and experience to enhance your skill set in technical writing, whether you are looking to earn a credential for professional development or embark on a new career. Using technical information, create clear, concise, correct and cohesive communications in print and online for target audiences.

Combine the skills of effective communication with practical experience using the latest tools and technology. Explore common types of technical communication, such as manuals, guides and design specifications. Learn how you can apply a systematic approach to creating technical documents from complex information. Gain writing skills for a variety of formats and hone your writing process. Identify and apply appropriate styles of writing for specific technical communications purposes, such as reports, procedural manuals and online documents.

Develop intermediate skills to create professional-looking documents, including how to use features and templates to create, and format documents with more complex layouts. Examine key components of structuring policies and procedures. Build your editing skills with hands-on exercises. Explore characteristics of digital media and how they relate to information and site architecture, and examine the steps to developing a robust site structure.

To be successful in this program, a Grade 12 level of proficiency in written and spoken English — and intermediate skills in Microsoft Word and Windows — are strongly recommended.

The Technical Writing program is a recognized member of the Society of Technical Communication (STC).


  • Online delivery
  • Enhance your career prospects
  • Demonstrate workplace competencies to potential employers
  • Learn from experienced industry professionals
  • Develop your personal and professional skills
  • Earn a recognized credential

Program Format

  • 8 required courses (140 hours)
  • Can be completed in 1 year or up to 3 years

This program is offered in collaboration with Mount Royal University.

Required courses

  • XTBW 10004 – Foundations of Technical Communication
    • Explore the discipline of technical writing and enhance your writing techniques to meet the demands of today’s marketplace. Study the concepts involved in the creation of clear, concise, correct and cohesive communications, including writing with purpose, audience analysis and document organization.
  • XWOP 10011 – MS Word for Tech Writers and Editors
    • Develop intermediate skills to create professional looking documents. Learn how to use features and templates to create and format documents with more complex layouts, including styles, tables, pictures and objects, columns, numbering, headers and footers, tables of contents and templates. It is recommended that students have basic knowledge of MS Word.
  • XTBW 10022 – Creating Publications *
    • Discover how to design visually engaging documentation both for print and online publications. By learning how to properly execute visual design principles, typography and effective use of styles, you will design effective and readable technical documents. Put these principles into practice by designing technical documents using MS Word. It is recommended that students have a Strong working knowledge of MS Word, English grammar, punctuation, spelling, and style.
  • XTBW 10017 – Preparing Policies and Procedures **
    • Learn about documenting effective policies and procedures and how important this work is to support the regulations and quality standards related to business operations. Examine key components of structuring policies and procedures, including writing guidelines, research methods, content organization, use of active voice and presentation methods.
  • XTBW 10023 – Editing for Technical Writers **
    • Gain an understanding of the role of the editor and the editing process, particularly in creating professional, accurate and usable technical documentation. You will be introduced to and examine various edit types through practical exercises.
  • XTBW 10025 – Information Architecture **
    • Learn the characteristics of digital media and how they relate to information and site architecture. Explore navigation methods as they relate to website design and examine the steps to developing a robust site structure.
  • XTBW 10032 – Project Management for Tech Writers **
    • Discover the skills required by technical writers to independently manage their documentation projects. Focus on documentation projects as they relate to the four stages of project management: initiating and planning, developing and executing, monitoring and controlling, and closing. Explore the relationship between the technical writer and the subject matter expert.
  • XTBW 10033 – Creating Training Manuals and User Guides **
    • Learn to design and prepare effective training materials and user guides to train or explain concepts to your readers. Learn the process of creation through the use of MS Word, including defining characteristics, task analysis, visual instructions, the cognitive learning model and elements of instruction.

* Recommended course preparation: successful completion of XTBW 10004- Foundations of Technical Communication AND XWOP 10011- MS Word for Technical Writers and Editors.

** Recommended course preparation: XTBW 10022-Creating Publications

Course Schedule

Subject CodeCourse Reference NumberStart DateEnd DateDeliveryCourse HoursCourse Fees
(Plus GST)
XTBW 10004Not offered this term
XWOP 10011Not offered this term
XTBW 10022Not offered this term
XTBW 10017Not offered this term
XTBW 10023Not offered this term
XTBW 10025Not offered this term
XTBW 10032Not offered this term
XTBW 10033Not offered this term