Establish a positive professional presence
Social and professional skills are essential if you want to get anywhere with your career. Learn how to improve your professional and social skills to establish a positive professional presence.
Learn about:
Workplace expectations and acceptable behaviors, such as:
- appropriate business attire and grooming;
- verbal and non verbal communication;
- telephone etiquette;
- time management; and
- general professional demeanor.
Learn practical strategies to enhance your professional etiquette.
Topics
– Introduction to the course
– Why do we need social and professional skills to succeed
– Workplace Etiquette
– Introduction to the course
– Why do we need social and professional skills to succeed
– Workplace Etiquette
– Getting to the top (top skills)
– Build the know, like and trust factor
– Dressing for success
– Mastering conversations
– Mastering conversations
– Social situations and interactions (verbal and non-verbal)
Course Schedule
| Day | Time | Dates | Total Hours |
| Saturdays | 9:00 am – 12:30 pm | October 16th – 27th, 2021 | 21 hrs |
Learning Outcomes
You will be able to:
- Discuss workplace etiquette and demonstrate an awareness of expectations from professional organizations.
- Discuss and develop professional and social skills that contribute to professional success.
- Develop professional etiquette in a variety of professional situations.
Additional information
Format: Instructor-led
Pre-requisites: None
Total Hours: 20 instruction hours
Course Fee: $380 + GST