Quick links

Skills for Professional Success

Establish a positive professional presence

Social and professional skills are essential if you want to get anywhere with your career. Learn how to improve your professional and social skills to establish a positive professional presence.

Learn about:

Workplace expectations and acceptable behaviors, such as:

  • appropriate business attire and grooming;
  • verbal and non verbal communication;
  • telephone etiquette;
  • time management; and
  • general professional demeanor.

Learn practical strategies to enhance your professional etiquette.

Topics

– Introduction to the course
– Why do we need social and professional skills to succeed
– Workplace Etiquette

– Introduction to the course
– Why do we need social and professional skills to succeed
– Workplace Etiquette

– Getting to the top (top skills)
– Build the know, like and trust factor

– Dressing for success
– Mastering conversations

– Mastering conversations
– Social situations and interactions (verbal and non-verbal)

Course Schedule

Day DatesTotal Hours
SaturdaysOctober 16th – November 27th, 202121 hrs

Learning Outcomes

You will be able to:

  • Discuss workplace etiquette and demonstrate an awareness of expectations from professional organizations.
  • Discuss and develop professional and social skills that contribute to professional success.
  • Develop professional etiquette in a variety of professional situations.

Additional information

Format: Online Asynchronous
Pre-requisites: None
Total Hours: 21 instruction hours
Course Fee: $380 + GST

Register for this course today!