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Business Analysis Certificate

Business analysis is the practice of defining needs and recommending solutions, allowing organizations to change, add value and meet the needs of stakeholders.

Qualified business analysts are in demand. With our lean and focused Business Analysis Certificate program, you can apply your new knowledge right away.

Business analysts enable change by defining business needs and recommending solutions that deliver value. They also manage requirements and support continuous improvement efforts for organizational success.

Learn how to create solutions to problems with our Business Analysis Certificate. Our courses are taught by instructors who work in the industry and follow the BABOK® Guide v3. Whether you want to revitalize your existing BA skills or gain entry into this fast-growing field, our courses provide real-world learning you can use. Flexible and affordable, the eight courses in this certificate can be taken in a format that best suits your needs.

With support from experienced instructors, discover best practices, proven tools, and industry-recognized techniques to analyze needs and solutions. Build knowledge to recommend strategies and support stakeholder collaboration. Model, analyze, communicate, and manage requirements and other business analysis information.

Multi-level, competency-based certification is awarded through the International Institute of Business Analysis (IIBA®). Certification is increasingly recognized as the benchmark of excellence for the business analysis professional. For an overview of certification requirements and upcoming Calgary Chapter events, please visit the IIBA®website.

Mount Royal University Faculty of Continuing Education is proud to be an Endorsed Educational Provider (EEP™) of the IIBA®. All of the courses in the Business Analysis Extension Certificate automatically qualify towards the Professional Development hours required for IIBA® certification or re-certification.


  • Online delivery
  • Enhance your career prospects
  • Prepare for a career as a business analyst
  • Learn from experienced industry professionals
  • Earn professional development hours towards IIBA certification or recertification

Program Format

  • 8 required courses (120 hours)
  • Can be completed in 4 months or up to 3 years

This program is offered in collaboration with Mount Royal University.

Required Courses

  • XBUA 10015 – An Overview of Business Analysis
    • Discover what qualifications organizations are seeking in business analysis professionals. Participate in activities introducing you to concepts of requirements identification, process assessment, engaging with stakeholders, identifying business needs, and providing feasible solutions aligned with organizational goals and objectives. Develop a firm understanding of the role of a business analyst and how to provide an organization with genuine value.
  • XBUA 10016 – Specify and Model Requirements
    • Explore the techniques and practices used to plan, elicit, analyze, integrate and model business requirements into product and service solutions and designs. Use a combination of collaborative elicitation, requirement analysis and visual models to develop a framework to analyze stakeholder needs and gain meaningful insight to solve a business problem or opportunity. Learn effective methods of gathering specific information and how to present it in a concise and clear way.
  • XBUA 10004 – Business Process Modeling
    • Explore process modeling from the perspective of a business analyst. You will model and analyze an existing business process and design an improved process using approaches and tools, including process maps, process decomposition, SIPOC diagrams, Voice of Customer (VoC) and Root Cause Analysis (RCA). Recognize how to help businesses understand what they do, why they are doing it and identify how to make improvements.
  • XBUA 10017 – Strategic Business Analysis
    • Discover how to use strategy analysis to understand all strategic, tactical and operational aspects of a business. Learn how effective strategic analysis seeks to answer not only the “how” of a solution, but the “what” and the “why.” Learn how to partner with stakeholders to discover, understand, collaborate and establish specific business needs that reflect the future direction of the organization. Practice identifying risk and change requirements as well as ways to measure a solution’s performance.
  • XBUA 10019 – Facilitation Skills for Business Analysts
    • Experience a variety of useful facilitation techniques, from using visual models for obtaining required information to collaborative problem solving and consensus-building. You will have the opportunity to plan and lead a short, facilitated workshop and receive feedback from peers to help improve your personal facilitation skills. Gain skills to be better prepared to develop presentations, facilitate activities and participate more effectively in meetings and workshops.
  • XBUA 10018 – Plan and Manage Business Analysis Work
    • Discover how business analysis plans define the structure, timing and outcomes of activities and tasks in addition to supporting the efforts of the business analyst and stakeholders. You will also examine the approaches, methods and tools used to design and manage a business analysis plan.
  • XBUA 10007 – Develop a Business Case
    • Learn how to construct an effective business case that provides a rationale for a recommended solution to an organizational need, problem or opportunity. Identify the relevant business case, facts and information needed to make investment decisions within an organization. Understand how to set realistic expectations for the proposed change initiative and outline the business value of the solution.
  • XBUA 10020 – Business Analysis Perspectives
    • Gain an understanding of the five different analysis perspectives the IIBA highlights that provide a framework to address various needs within an organization: agility, information technology, business architecture, business intelligence and business process management. Discover the specialized techniques, methods and competencies needed in each perspective and how they can be applied to bring a business value.

Course Schedule

Subject CodeCourse Reference NumberStart DateEnd DateDeliveryCourse HoursCourse Fee
(Plus GST)
XBUA 10015Not offered this term
XBUA 10016Not offered this term
XBUA 10004Not offered this term
XBUA 10017Not offered this term
XBUA 10019Not offered this term
XBUA 10018Not offered this term
XBUA 10007Not offered this term
XBUA 10020Not offered this term