Quick links

Re-opening CUE – Detailed Information

UPDATE: Effective November 25, 2020, there will be no social gatherings, events, or meetings permitted on campus. Access to campus is restricted to students and employees who should only be accessing campus for necessary reasons (such as in-person classes and/or studying). Employees who can conceivably work from home are to do so for the remainder of the semester. Various in-person services will be closed for the remainder of the semester but can be accessed virtually. The library is open and operating at 25% capacity. All protocols are being strictly enforced.

Concordia University of Edmonton (CUE) is open for business; however, we are taking precautions and making decisions to protect the health and safety of our community.

Over the summer, we announced the fall semester would be predominately virtual, with limited exceptions for classes and programs that require in-person interaction and extensive experiential learning. This will continue for the duration of the winter semester, as the international community continues to grapple with the COVID-19 pandemic. This blended approach is generally consistent with other post-secondary institutions across the province and country, and allows for the maximum number of students to return to campus under the current guidelines.

The following will guide our reopening:

  • We are committed to the health, safety, and success of our community. We put people first, understanding the challenges that have been created by COVID-19. From the delivery of classes to the maintenance of facilities and delivery of research programs, we take our role in minimizing the further spread of COVID-19 seriously and will do what we can to put the right measures in place for our community. 
  • We will continue to be sensitive, flexible, and responsive to individual circumstances, adopting a generous solutions-focused approach to solving problems should they arise.
  • We will keep restrictions in place as per Alberta’s Relaunch Strategy along with the ongoing advice and recommendations of Alberta’s Chief Medical Officer of Health. These restrictions and recommendations will be respected at all times. 
  • We have developed a set of protocols, which may change as circumstances dictate, that will act as a condition for on-campus attendance (see Appendix A). 
  • We will limit on-campus attendance to employees, current students, and long-term tenants. Guests are not permitted (rare exceptions may be granted by administration if a need can be demonstrated). 
  • We will limit indoor gatherings in accordance with public health guidelines.  
  • We will enforce physical distancing, requiring all students, faculty, and staff to maintain two meters of physical distance from others at all times until health regulations advise otherwise. 
  • We will not tolerate instances of discrimination or harassment of students and employees who may become infected with COVID-19, or for any other reason. 

Online courses:

  • Most courses will be delivered online.
  • Online courses will remain online for the duration of the semester/year.
  • Courses required to complete a degree program will be available online.
  • CUE is providing additional forms of support to all instructors teaching online courses in order to enable high-quality online learning experiences.
  • Students enrolled in online classes who do not have adequate technology at home should contact IT Services to discuss solutions.
  • Assistance for students facing challenges with online learning is available through Student Life and Learning.

In-person courses:

  • UPDATE (November 25, 2020): Instructors of on-campus courses may consider moving online for the remainder of the semester.
  • A limited selection of in-person courses will be available. Registration numbers for in-person courses will be limited by health regulations and classroom capacity.
  • Courses that begin the semester in-person will remain that way for the entire semester, unless changing health regulations or other related concerns dictate otherwise.
  • Any course taught in-person will take place in a room large enough to allow for two metres of physical distancing.
  • No faculty member, sessional instructor, or lab instructor will be required to teach in-person if they are not comfortable in doing so.
  • Outside of class, students are encouraged to study at home as much as possible.
  • Practicum and internship opportunities will run depending on availability, appropriateness, and workplace safety measures enacted at the placement site.
  • Assistance for students facing challenges is available through Student Life and Learning.

Information for students:

  • UPDATE (November 25, 2020): Our Library will be open and available both online and in-person, operating with restricted on-campus hours at 25% capacity. This is the only study space currently available on campus.
  • UPDATE (November 25, 2020): Various in-person services will be closed for the remainder of the semester but can be accessed virtually.
  • Student Residences are closed for the fall and winter semesters. Students requiring accommodation will be assisted in finding an appropriate place to live by our Residence Life team.
  • Our Fitness Centre is closed for the fall and winter semesters. A 20% reduction in student athletics fees will be implemented to compensate for this.
  • All outbound study abroad exchange opportunities are suspended for the fall and winter semesters, with the exception of the Dual Degrees program. Exceptions will only be granted if the destination country is safe for travel, and travel restrictions have been lifted.
  • Incoming mobility is also cancelled, and we are unable to host exchange students or ELAP students on campus.
  • Concerts, drama productions, and conferences are cancelled unless they are performed remotely. Rehearsals are permitted on-campus providing that two meters of physical distancing (until health regulations advise otherwise) and the other protocols in place for people coming on to campus are respected.
  • UPDATE (November 25, 2020): Our Thunder Athletics programs will continue to run virtually. All in-person practices have been cancelled. We will continue to support and train our student athletes, and remain appreciative for their dedication to CUE.
  • Statements have been issued previously on tuition and fees as well as grading for the period during which we are modifying our operations due to COVID-19.

Administration and facilities:

  • Our facilities will be managed differently. Some buildings and areas will remain closed, some may be closed temporarily from time to time, and entry and exit points from buildings will be restricted. The Hole Academic Centre main northwest entrance will be unlocked for access. When in use the Ralph King Athletic Centre main south entrance will be unlocked. Some hallways and common areas will be designated as one-way for traffic flow. 
  • Enhanced cleaning techniques will be employed for on-campus areas used by our community (see Appendix B). 
  • Offices and workspaces will be arranged in such a way as to respect physical distancing and COVID-19 sanitation requirements. 
  • UPDATE (November 25, 2020): All employees who are able to work from home must work from home effective immediately for the remainder of the semester.
  • UPDATE (November 25, 2020): All business and administrative offices, as well as services, are now virtual.
  • UPDATE (November 25, 2020): There is no cafeteria service available on campus. 
  • Student and employee travel connected to CUE business or study remains suspended until further notice, with some exceptions as required for essential services.
  • Our campus is not available for short-term facilities rentals. However, long-term tenants will be permitted and asked to follow CUE COVID-19 guidelines.
  • There will be no changes to campus parking arrangements.
  • UPDATE (November 25, 2020): All on-campus meetings and events are to be moved to a virtual format. Unless it is unavoidable, there should be no in-person meetings until January 4, 2021.

Appendix A: Protocols for on-campus attendance

Updated: November 25, 2020

UPDATE: Effective immediately, we are encouraging students, faculty, and staff to avoid coming to campus except for in-person classes, studying, or other necessary reasons. All on-campus meetings and events are to be moved to a virtual format, and all employees who can conceivably work from home are to do so for the remainder of the semester. Prior to coming to campus, please ensure your visit is necessary.

We are committed to taking the actions necessary to protect the health of our community. Recognizing that keeping our campus safe is a community responsibility, your presence on-campus at Concordia University of Edmonton implies acceptance of the following conditions. 

You must:

  • Screen for symptoms every day that you enter CUE using the AHS COVID-19 Self-Assessment Tool.
  • Leave campus immediately if you show any symptoms of COVID-19 infection, phoning 811, and alerting vpsll@concordia.ab.ca.
  • Upon arrival, sign in using your CUE identification card. If you do not have your CUE identification, you may be denied entry to campus. Your CUE identification must be carried at all times on campus.
  • Maintain appropriate physical distancing (minimum of two metres) from others.
  • Wear a face mask in all indoor public areas and wherever appropriate physical distancing cannot be maintained. Any mask may be worn that is suitable for preventing the spread of droplets. While face shields can be worn in addition to non-medical masks for extra protection and comfort, they are not a sufficient replacement for masks.
  • Sanitize your hands upon arrival and departure.
  • Wipe down areas you have used if disinfecting materials have been provided by CUE for that purpose.
  • Only visit those areas necessary for you to complete your business on campus.
  • Not bring any guests to campus, including children and/or family members, unless you have received approval in advance from administration.  
  • Encourage fellow students and/or colleagues to engage in safe forms of social interaction, and to respect the COVID-19 rules in place at CUE. Please note that there are currently no social gatherings of any kind permitted at CUE.

Failure to respect these protocols may result in you being asked to leave campus immediately, in addition to potential further disciplinary action.

Please alert CUE Security staff to any instances of unsafe behaviour or circumstances by phoning +1 780.479.8761, or 5555 from any campus office or classroom.

Appendix B: General enhanced campus cleaning techniques

General cleaning of the majority of the university facilities is the responsibility of Custodial Services. Consideration will be given to the amount of time the virus can live outside the body on hard or soft surfaces as this will impact the cleaning needs. (Note: Cleaning departments are to follow the protocol outlined below as well as the Infection/Prevention and Control Guidance provided by Health Canada.) 

Custodial Services are responsible for the following cleaning strategies: 

  • Maintaining availability of infection control supplies (i.e. hand-hygiene products, hand sanitizer and soaps, cleaning supplies, and masks).
  • Posting of signage related to hand hygiene. 
  • Filling soap dispensers in all bathrooms on a daily basis. 
  • Installing and refilling hand sanitizer stations. 
  • Increased frequency of cleaning high-touch surfaces and areas in use around campus. 
  • Understanding environmental cleaning products registered in Canada with a Drug Identification Number (DIN) need to be aligned with Health Canada Infection prevention and control recommendation for the virus.
  • Ensuring correct concentration of cleaning chemicals dilution rate to kill flu virus i.e., “1492” or “Saber” which is effective against viruses, bacteria, mould and fungus. 
  • Providing the appropriate supplies to disinfect areas before and after use where individuals share work or study stations.