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COVID-19 (Coronavirus) – Information for the CUE Community

Information for the CUE Community

COVID-19 Response levels at CUE

Response level 1: Risk of outbreak but no current hazard to individuals.

CUE actions: Preparedness stage

  • Assign institutional leads for various continuity of operations functions.
  • Continuity of operations plans are developed (Emergency management, risk management and insurance, communications, student services, residence life, campus security, staff wellness, HR, IT, academic planning, etc.).
  • Necessary supplies are purchased for protection of individuals and sanitation (i.e. hand washing, respiratory protection).
  • Identify essential employees who would continue to work on campus in the event of a pandemic.
  • Establish COVID-19 information website.
  • Pre-planning contact with department of advanced education, department of health, Alberta disaster services, medical officer of health, public health officers, hospitals, and health clinics as required.


  • All offices are open for business.
  • Classes are in session.
  • All employees report to work as usual.
  • Social distancing practices may be employed as deemed appropriate.
  • Isolation or quarantine of small populations as required by Public Health guidelines.
  • International travel restricted to regions deemed risk levels 1 or 2 on Government of Canada Travel Advisories.
  • International visitors from regions deemed risk levels 3 or 4 due to COVID-19 on Government of Canada Travel Advisories not permitted on campus.

Response level 2: Increased hazard to students, faculty, and staff.

  • Morbidity/ mortality/ transmissibility at levels that meet or exceed normal high levels of typical seasonal influenza.
  • Escalation of cases of COVID-19 documented in the Edmonton region, but none reported on campus or in the CUE community.
  • Public health authorities urge to prepare for social distancing.

CUE Actions: Active stage:

  • Crisis Management Team is operating.
  • Crisis Management Team monitors Canada Health, Alberta Department of Health, CDC updates and planning guidelines.
  • Crisis communication plan fully activated.
  • Implement infection control protocols including separation of workspaces, hand sanitizers, etc.
  • Self-isolation and social distancing encouraged.
  • Academic departments adjust to accommodate instruction of all students.
  • Prepare for possible evacuation of residence buildings.
  • Cancellation of public events, including music, drama, and athletics events.
  • Students are not expected on campus, but are to study at home.


  • Only essential offices are open for business.
  • Classes have moved to distance delivery.
  • All employees report to work as usual, but staff not required to be on-campus may be encouraged to work from home.
  • Social distancing practices are to be employed.
  • Isolation or quarantine of small populations as required by Public Health guidelines.
  • International business travel is not permitted at this time.
  • International visitors who have not self-isolated for 14 days previous are not permitted on campus at this time.
  • Students and employees returning from international destinations MUST self-isolate for 14 days.


Response level 3: Active Outbreak

  • Significant hazard to students, faculty and staff.
  • Morbidity/ Mortality/ Transmissibility at levels exceeding highest levels of typical seasonal influenza on campus or in community.
  • Cases of COVID-19 infecting members of the CUE community.
  • Public Health Authority recommends cancelling public activities, classes, and/or school closure.
  • Public emergency may be declared.
  • Employee absenteeism 25%>

CUE Actions:

  • Emergency command system operating.
  • Activation of essential employees.
  • Crisis communication plan continues.
  • Support structure is in place for ill students who remain on campus.
  • HR provides support for mandatory employees, staffing support, and benefits support for ill employees.
  • Critical information is communicated to families of students.
  • IT provides support for people who remain at work and those who are at home.
  • Business office continues to process receivables, and payables.
  • HR continues to process payroll.


  • Campus is closed and sanitized.
  • Only students without alternatives remain in Residence. Remaining students move to single rooms in Founders Hall and practice physical distancing. Enhanced sanitization techniques are implemented in Residence.
  • All but essential employees work at home, take leave, etc. Employees must not report to campus for work.
  • Arrangements for full off-campus delivery of classes and/or exams are implemented, or classes are postponed and suspended where this is not possible.
  • All international and domestic travel is suspended.
  • Visits from all domestic and international visitors are cancelled