Living Learning Community Assistant
Category: CUE Students Only
Concordia University of Edmonton (CUE) is a community of learning grounded in scholarship and academic freedom, preparing students to be independent thinkers, ethical leaders and citizens for the common good.
Concordia University of Edmonton is situated on the banks of the North Saskatchewan River in Edmonton’s historic Highlands neighborhood. Supporting a student body of over 3,000, we are known for our small class sizes and our excellence in teaching. Our small classes and diverse student population provide an excellent opportunity for engaging with students in a sustained and nurturing way unique within the Canadian university system. CUE is also an institution that values research in the sciences, social sciences, humanities and management. Our vision is to become Canada’s pre-eminent small university.
Reporting to the Housing Services Coordinator (and taking occasional direction from the Senior Resident Assistant) the Living Learning Community Assistant is responsible for maintaining a safe, enjoyable, and developmental community within their assigned residence and the residence system as a whole.
The LLCA supports students with a variety of challenging and complex situations including thoughts of suicide, sexual violence, academic stress, and interpersonal conflict through active listening and referrals to campus resources. The LLCA also facilitates programming and educational campaigns to support their student’s success as scholars and people with a particular emphasis on the creative arts.
The Living Learning Community Assistant is required to live in residence and participate in on-call responsibilities. Our Living Learning Community this year is: Concordia Creative Community!
Community Building & Management
- Maintain an active presence in the residence hall and consistently role model appropriate behaviour and leadership on-campus.
- Mediate community conflicts between residents, particularly roommates, escalating as required.
- Actively foster a sense of safety for diversity and inclusion to be promoted within residence.
- Support the development of a shared responsibility for maintaining a clean, safe, and academic environment within residence.
- Plan and execute educational and community building programs in residence and attend campus partner programming with other residents.
- Identify trends in the residence community and work with campus/community partners to implement proactive and responsive programs.
- Encourage resident attendance and contribution to programming efforts so that they are reflective of the needs and interests of assigned community.
- Plan and execute additional creative arts related programs in residence and attend community partner events with residents.
- Collaborate with campus and community partners to develop creative and resident-driven programs around the LLC theme.
Student Development & Support
- Provide support to residents through active listening, escalation, and resource referrals.
- Maintain exceptional confidentiality in all interactions with residents, only sharing information with the Residence Management team.
- Maintain positive relationships with each residence student to build rapport and safety.
Emergency & Conduct Response
- Participate in an on-call rotation to complete rounds of residence halls and respond to emergencies and/or Residence Community Standards violations.
- Demonstrate a strong understanding of relevant campus policies and procedures while addressing emergencies and potential conduct issues.
- Identify situations that require escalation per training and professionally involve other relevant campus and community supports (e.g. Manager On-Call, Campus Security, 911, etc.)
Administrative & Team Responsibilities
- Ensure health and safety standards are being observed in the assigned community and report on concerns as required.
- Deliver reports to Residence Management including: Incident Reports, Facilities Requests, Programming Plans, and others as assigned.
- Attend meetings as scheduled including weekly team-meetings and bi-weekly 1-1s.
- Other duties as assigned.
Eligibility Criteria: The Living Learning Community Assistant must…
- Be full-time student, or part-time as approved by Learning Accommodations Services, for the duration of the contract.
- Live on-campus in an assigned private room at a discounted rate (taxable benefit).
- Maintain acceptable academic standing in all courses throughout the academic year.
- Be legally entitled to work in Canada.
- Be able to pass a criminal record and campus conduct background check.
- Be actively engaged in creative exploration and expression with an ability to foster that development for their students through programming and other community building efforts.
Relevant Skills & Qualifications:
- Expressing a passion and appreciation for creative arts.
- Demonstrating excellent verbal and written communication skills.
- Being able to work independently and collaboratively with a diverse team.
- Demonstrating strong critical thinking and problem-solving skills.
- Understanding the importance of confidentiality and relevant policies/procedures.
- 1-2 years of experience in customer service, residence/student life, or leadership.
- Certifications in Mental Health First Aid (Basic), SafeTALK, ASIST, event planning, First Aid, etc.
All CUE students who meet the eligibility criteria are welcome to apply by visiting tinyurl.com/CUEHousing
Application review will commence immediately and will continue until the position is filled.
Questions regarding the role should be directed to:
Housing Services Coordinator